Payment, Shipping & return

Payment

Paypal

We use the Paypal system.


There is possibility that your ordered item may be out of stock since we have another shop in Japan. If your ordered item is out of stock, we will refund your payment through Paypal.

Bank Transfer

If you don’t have paypal account(or credit card),you can choose bank transfer for payment.

Please contact us through contact form when you want to order by bank transfer.
we will let you know our bank account shortly.
http://www.minka1.com/inquiry.html

Credit Card

credit card
You can pay with major credit cards.
(You need register Paypal account when you buy our item by credit card.)

Follow this instruction for purchasing.

Payment in other currencies

Basically, we receive payment in USD(US dollers).

However, we can receive payments in other major currencies, such as AUD(Australian Dollar)/NZD(New Zealand Dollar)/EUR(EURO)/SGD(Singapore Dollar)/HKD(Hong Kong Dollar)/NOK(Norwegian Krone)/CAD(Canadian Dollar) etc.

If you wish to pay not in USD(US dollers), Please contact us from the Contact Form or Live Chat before you place an order. We will make payment link of Paypal for you.

 

Shipping & Handling

EMS: express mail service

Shipping & Handling charge : US$80.00

It takes 1~2weeks(includes with insurance & a tracking number)


* We will check our stock & if we have stock, we will ship out the item within 7 working days from your order (Japan's working time).

* There is possibility that your ordered item may be out of stock since we have another shop in Japan. If your ordered item is out of stock, we will refund your payment through Paypal.


Import duties and taxes are not included in the item price or shipping charges. These charges are buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.

Return Policy

We will replace the product with initial failure or damaged during transportation.

Please contact us within 7 days after receiving.
If it passes more than for 7 days after receiving, we can't replace the product.

Or if you have used the product,we can't replace the product.

You have to pay shipping cost for return.

We do not accept used product for return.

Shipping Locations

We can send cargo to following countries. We may be able to send your country even if your country is not listed below list. Please contact us for details.

  • Australia
  • Austria
  • Belgium
  • Canada
  • China
  • Czech Republic
  • Denmark
  • France
  • Germany
  • Greece
  • Hungary
  • Israel
  • Italy
  • Jordan
  • Korea, South
  • Kuwait
  • Lebanon
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Poland
  • Qatar
  • Romania
  • Russian Federation
    (except:Chaibucha and Yamsk、Garmanda、Gizhiga、Rep de Tchetchnya,Tachtoyamsk,Verchniyi paren)
  • Saudi Arabia
  • Singapore
  • Sweden
  • Switzerland
  • Taiwan
  • Turkey
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States